Tax agent engagement

As well as the visits undertaken specifically to understand concerns about the Tax Agent Portal, we conducted 30 open forums across Australia during 2015–16, attended by almost 2,600 tax and BAS agents.

The forums – part of an ongoing program – offer agents the opportunity to hear about tax topics and services of interest to them, and to raise issues and seek help. ATO staff also demonstrate digital services, such as the ATO app.